Guardian Eco Pulse 28kW Inverter Pool Heat Pump 3 Phase
30-day returns on unused stock in original packaging.
Overview
The Eco Pulse Series is the 2026 replacement for the Eco Pro and is arriving mid November 2026. Order now to hold a unit from the first container. Backorders are filled in the order they are placed, and we will confirm your dispatch date as soon as the shipment clears.
The Guardian Eco Pulse 28T is the 28kW model in Guardian's new 2026 inverter range. It replaces the Eco Pro 28T and keeps the same price, with a better coefficient of performance, quieter running and a smaller cabinet. A full inverter compressor ramps output to match what the pool needs rather than switching on and off, so it holds temperature at a fraction of the power a fixed speed unit would draw.
Highlights
- Heating capacity 7.5-28.69 kW at 27C air and 26C water
- COP up to 14.4, and 7.95 in winter conditions at 15C air
- Reverse cycle, 5.80~14.51 kW of cooling capacity
- Sound level 45-57 dB(A) at 1 metre, 40-52 dB(A) at 3 metres
- 380-415V three phase, hardwired connection
- Full Inverter Control: Output ramps to match the pool instead of cycling on and off, which is where the running cost saving comes from.
- Solar Sync Mode: Multiple daily timers that line heating up with your solar production.
- Wi-Fi App and Colour Touchscreen: Set and monitor from the unit or from your phone.
- Quiet Running: As low as 40 dB(A) at one metre on the smallest model.
- R32 Refrigerant: Lower global warming potential than R410A at the same efficiency.
- Built-in Timers: Schedule heating around how you actually use the pool.
- 25 year warranty on the titanium heat exchanger, 5 years on the compressor, 2 years parts and 1 year labour
Recommended Add-on
Add the Guardian Heat Connect. The heat pump can only heat while water is moving through it, so it has to be told when the filtration pump is running. Heat Connect handles that automatically instead of you matching two timers by hand, and it stops the heat pump firing against a dead line.
Add Heat Connect
What Changed From the Eco Pro
Guardian describe the Eco Pulse as a direct continuance of the Eco Pro with improvements in COP and a reduction in size and weight. For this model that means:
| Eco Pro 28T | Eco Pulse 28T | |
|---|---|---|
| Winter COP at 15C air | 7.2 | 7.95 |
| Net weight | 93 kg | 98 kg |
| Dimensions L x W x H | 1159 x 490 x 858 mm | 1159.5 x 490 x 844 mm |
Inverter Heating, and Why the COP Range Matters
The two COP numbers quoted for an inverter are the best case at low output and the figure at full output. The Eco Pulse 28T runs between 14.4 and 6.3. A fixed speed heat pump only ever gives you the lower number. An inverter spends most of its life near the top of that range because it throttles back once the pool is at temperature, which is where the running cost difference shows up over a season.
Control
A full colour touchscreen sits behind a hinged weather cover on the cabinet, and the Wi-Fi app gives the same control from your phone. Solar Sync lets you set multiple daily windows so the heat pump runs while your panels are producing. Setpoint range is 9C to 38C.
Specifications
| Specification | Details |
|---|---|
| Model | GE-PULSE 28T |
| Replaces | Eco Pro GE-28T |
| Heating capacity (27C air, 26C water) | 7.5-28.69 kW |
| Heating power input | 0.52-4.55 kW |
| COP at those conditions | 14.4~6.3 |
| Heating capacity (15C air, 26C water) | 5.56-21.25 kW |
| COP at those conditions | 7.95-4.97 |
| Cooling capacity (35C air, 29C water) | 5.80~14.51 kW |
| EER | 3.14-2.76 |
| Temperature setting range | 9C to 38C |
| Power supply | 380-415V three phase |
| Electrical connection | Hardwired |
| Max current per phase | 10.22 A |
| Max power input | 6.3 kW |
| Refrigerant | R32 |
| Refrigerant charge | 1350 g |
| Fan speed | 500-700 rpm |
| Noise at 1 m | 45-57 dB(A) |
| Noise at 3 m | 40-52 dB(A) |
| Water connection | 40 mm |
| Water flow volume | 200 L/min |
| Water pressure drop | 17 kPa |
| Net dimensions L x W x H | 1159.5 x 490 x 844 mm |
| Net weight | 98 kg |
| Warranty | 25 years titanium heat exchanger, 5 years compressor, 2 years parts, 1 year labour |
| Manufacturer | Guardian Pool Heating |
Installation Information
- Connection is hardwired. A licensed electrician is required for the hardwired models.
- Water connections are 40 mm. Advised flow is 200 L/min with a 17 kPa pressure drop through the exchanger.
- Front discharge, so it needs clear air in front of the fan. Allow service access to the control side.
- Net weight 98 kg.
What is Included
- 1 x Guardian Eco Pulse 28T pool heat pump
- 1 x colour touchscreen controller, fitted
- 1 x user manual
Need Assistance or Ready to Order?
Call our team on 1300 930 847 or email sales@waternex.com.au and we will size the right unit for your pool and confirm the current shipment date.
Downloads
Specification sheets and certificates for this product.
Have Questions?
Call our friendly team at 1300 930 847 or email us at sales@waternex.com.au for expert advice.
Why Choose Waternex Australia
Waternex Australia is locally owned and operated.
Our motto: "Engineering Today for Tomorrow's Needs."
We always go the extra mile to give our customers a unique shopping experience. Here's why we stand out:
Aussie Owned and Operated
We are an Australian-owned and operated engineering business, founded in Southbank, Victoria. When you choose Waternex, you're supporting a homegrown company that understands the unique needs of people that live here.
We're experienced Engineers
Due to the technical knowledge needed for most of our products, we pride ourselves on giving our customers the right advice, which is why our business is run and built by qualified engineers.
Australian Suppliers and Manufacturers
We are committed to working closely with Australian suppliers and manufacturers. By sourcing locally, we make sure that our products meet stringent Australian standards and regulations, guaranteeing safety and reliability. Supporting local businesses also strengthens the Australian economy and allows us to provide faster delivery times and responsive customer service.
Fast Australia-Wide Shipping
We believe in making your shopping experience hassle-free. Enjoy the convenience of fast shipping across Australia, so you get your products quickly.
After-Sales Technical Customer Support
Your satisfaction is our ongoing commitment, even after your purchase. We realise that you may have questions or feedback at any time, so our dedicated customer support team is available to assist you.
Delivery Information
Order Processing and Shipping Information
We ship with TNT Express, Border Express, and Star Track Express. Orders placed before 12 pm (noon) on weekdays are dispatched the same day. High-demand periods may cause slight delays. Once dispatched, you'll receive tracking details via email.
Delivery Estimates
- NSW, VIC, QLD, SA: 1 to 4 business days
- TAS, WA: 3 to 4 business days
- NT: 3 to 5 business days
Order Confirmation Email
After successfully placing an order with us, you will promptly receive an Order Confirmation email. This email serves as an acknowledgment that we have received your order and are processing it.
Order Shipment
If your order is in stock and we've processed the payment, it will ship within two business days from your order date. You'll receive a shipping confirmation email with tracking information within 24 hours of your order leaving the warehouse. If you haven't received shipping confirmation within five business days, please reach out to us at sales@waternex.com.au.
For freight, we partner with courier companies: Northline, COPE, TNT Express, Allied Express, or an available courier. You'll receive an email with tracking details once your order has been dispatched from our warehouse.
Please note: our delivery service is limited to ground-floor locations, known as Kerbside Delivery. Your order will be delivered to the nearest ground-floor access point at your address. For larger, bulky items (over 70 kg), delivery is through a tailgate via truck. Bulky items may need more than one person for handling, so please make sure there is an additional person on site.
Once delivered, installation of the item is the customer's responsibility, unless installation services have been requested. For any enquiries, please contact us at 1300 930 847 or sales@waternex.com.au.
Order Tracking
Once your order ships, you'll receive a Shipment Confirmation email containing your tracking number(s). The tracking information will become active within 24 hours.
How long will my order take to arrive?
We prioritise processing your order quickly. Once you place an order, it's typically dispatched within two business days. Considering dispatch and shipping times, your order will typically arrive within 2 to 8 business days. Please note that this is an estimate and actual times may vary.
Damages
Upon receiving your item(s), inspect the package carefully. If damage is found, take photographs for documentation and refuse the delivery. Then, promptly contact us at sales@waternex.com.au for further instructions.
Item Not Received
If your order has not arrived within 14 days, please contact us via email. We will collaborate with our shipping department and delivery agent to resolve the delay promptly. In line with our commitment to customer satisfaction and Australian Consumer Law, customers may be eligible for a full refund or replacement in cases of extended delays or lost shipments confirmed by our courier partners. We will work directly with the courier to resolve such cases and keep you informed every step of the way.
30-Day Returns
All purchases made from us are protected under the Australian Consumer Law, which grants you specific rights related to warranties and guarantees. Waternex is committed to complying with the provisions of the Australian Consumer Law.
Initiating a Return
If you wish to return an item, please contact us within 30 days of receiving your order at sales@waternex.com.au with your order number. We will guide you through the return process.
Condition for Return
Items must be returned in the same condition as received, unopened and including all original packaging and accessories. Returns that do not meet these criteria will not be eligible for a refund.
Return Shipping Costs
The cost of returning the item is the responsibility of the customer. Please ensure that you use a traceable method, such as registered post or a courier, when sending back items. Additionally, you are responsible for any lost parcels during the return process.
Exchange or Store Credit
If you prefer an exchange or store credit instead of a refund, please let us know and we will provide you with suitable options.
Refund Processing Time
The refund processing time is 10 days.
Cancellations
To cancel an order, please contact our customer service team as soon as possible. Cancellations before shipment will receive a full refund. Orders cancelled after shipment will follow our 30-day return policy, and the customer will be responsible for return shipping costs.
Exceptions and Specifics
Returns of certified pre-owned or used items are not accepted. Waternex serves customers intending to use products for their full economic life; orders intended for temporary or one-time use are not eligible for return.
For exchanges, store credit or issues with faulty products, please contact us at sales@waternex.com.au or call us at 1300 930 847.
