SensaHeat ES Series 20KW Pool Heat Pump
30-day returns on unused stock in original packaging. Incorrect sizing without prior consultation is at the buyer's expense.
Overview
Enjoy the perfect pool temperature all year with the SENSAHEAT HPES20, a 20kW inverter heat pump designed for Australian and New Zealand conditions. Whether you're extending your swim season or cooling your pool in summer, this system delivers powerful heating and cooling, ultra-quiet operation, and smart energy efficiency to keep your pool or spa comfortable at all times.
Why Choose the SENSAHEAT HPES20?
- Powerful 20kW Heating & Cooling – Keeps your pool warm in winter and cool in summer
- Ultra-Quiet Performance – Noise levels as low as 46.3 dB for minimal disruption
- Energy-Saving Inverter Technology – Uses only the energy needed, reducing electricity costs
- Eco-Friendly R32 Refrigerant – Higher efficiency with a lower environmental impact
- Wi-Fi Control – Adjust settings remotely from your phone
Unmatched Heating & Cooling Power
- Provides 20.2kW of heating power and 7.7kW cooling capacity
- Reverse cycle technology allows for both heating and cooling
- Ideal for pools and spas of various sizes.
Super Quiet Performance
- Engineered for whisper-quiet operation
- Noise levels as low as 46.9 dB at 1m – similar to a household refrigerator
- No loud disruptions, perfect for peaceful backyard settings
Energy-Saving Inverter Technology
- Soft start inverter reduces startup power demand by up to 70%
- COP of up to 10.8, meaning more heat output per unit of energy consumed
- Adjusts power usage based on demand, reducing running costs
Eco-Friendly & Future-Proof
- Runs on R32 refrigerant, which has a global warming potential (GWP) of just 675
- 70% lower impact than older refrigerants like R410A
- Helps reduce energy consumption and operates more efficiently
Smart Wi-Fi Control – Heat Your Pool From Anywhere
- Built-in Wi-Fi allows remote control via a smartphone app
- Adjust temperature settings from anywhere
- Set schedules for automated heating and cooling
Performance & Specifications
Model: HPES20
Heating Capacity: 20.2kW (Air 27°C / Water 27°C / Humidity 80%)
Cooling Capacity: 7.7kW (Air 15°C / Water 26°C / Humidity 70%)
COP Range: 10.8-6.2
Average COP at 50% Speed: 9.1
Power Supply: 230V 1 Ph
Max Input Power: 3.26kW
Max Input Current: 19.5A
Sound Level at 1m: 46.3-58.1 dB
Sound Level at 10m: 26.3-38.1 dB
Advised Water Flow: 120-150 L/min
Water Connection: 40mm
Operating Temperature Range:
- Heating: 18°C - 40°C
- Cooling: 12°C - 30°C
- Ambient Air Range: 0°C - 43°C
Dimensions & Weight
- L x W x H: 991 x 349 x 754 mm
- Net Weight: 68kg
Warranty
- Titanium Heat Exchanger: 25 Years
- Compressor: 3 Years
- Parts: 2 Years
- On-Site Service: 1 Year
What's Included?
- 1 x SENSAHEAT HPES20 Inverter Heat Pump
- 1 x User Manual
- 1 x Power Cable (Hard Wired Setup)
Downloads
Have Questions?
Downloads
Specification sheets and certificates for this product.
Delivery & returns
The details worth knowing before you order.
When will it arrive, and what does freight cost?
Freight is included in the price shown. Orders placed before 1pm dispatch the same business day to VIC, NSW and QLD, with free express shipping Australia-wide.
Delivery is kerbside with tailgate, so you will need someone on site to receive it and a way to move the unit into position.
Can I return it if I order the wrong one?
Returns are accepted within 30 days on unused stock in its original packaging. Contact us for a return authority before sending anything back.
Returns or exchanges due to incorrect sizing without prior consultation are at the customer's expense, which is exactly why we would rather spend ten minutes on the phone before you order.
Do I need a licensed plumber and electrician?
Yes. Plumbing connections must be made by a licensed plumber and the final electrical connection by a licensed electrician, to an RCD-protected circuit. Packaged units arrive pre-assembled, so both trades are on site for a fraction of the time a site-built system takes.
What is covered by warranty?
Manufacturer warranty applies to every product we supply, covering correctly installed units used within their rated duty. Warranty terms vary by brand and model - the period for this product is listed in the specifications above, or call us and we will confirm it.
Do you offer trade pricing or project quantities?
We do. Trade accounts receive standing discount and priority dispatch. For developments and multi-unit sites we quote the whole schedule and stage deliveries to match your program. Apply for trade pricing or call 1300 930 847.
Working on a project?
Send us the schedule and we will price the lot - staged delivery to match your program, trade terms, and engineering sign-off if you need it.
